Our customers support processes and service is second to none. We provide assistance to end users and our clients' staff.
We understand our partners and we know their time is limited due to the pressures of their role.
We have an experienced team of customer service professionals who have many years experience using and supporting our system. Our team provide assistance on any aspect of the system and will take users through the system step-by-step if required.
We provide customer service during:
For those that are keen to trouble shoot and seek their own resolution, we provide an extensive context-sensitive help system. Every page of the system provides step-by-step assistance just by clicking on the “Help” button, found on every screen.